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MitID (in English)

MitID is Denmark’s common logon solution for both public self-service, online banking, etc.

Read more about MitID and how you get started: 

MitID.dk​

Obtaining and using MitID

  • NemID was closed on 31 October 2023. This means that you can no longer acquire or use NemID. Therefore, you can confidently dispose of your NemID key card. The NemID key app will not automatically uninstall on your phone or tablet, which means that you have to delete or uninstall it yourself.   

    Use MitID

    You can get MitID in several ways, either by scanning your passport in the MitID app or by visiting Citizen Service (borgerservice).

    For users of NemID for business

    All companies, authorities and organisations that use NemID for business (Employee Signature), need to switch to MitID Business.

    Read more about MitID for business:

    Content fetched from lifeindenmark.borger.dk
  • The Danish national eID, MitID, is every resident’s personal key to digital services in Denmark, including self-services provided by the public sector.

    In Denmark, your contact with the public authorities and many private companies starts on the internet. In a large number of areas, you are obliged to use digital self-service.

    In order to access digital self-services, you need MitID which is your personal digital ID for login and digital signature. It allows citizens to access their public services 24 hours a day.

    In the public sector this applies, for example, when you:

    • change your address
    • apply for childcare
    • see your tax
    • choose a doctor
    • read your Digital Post
    • leave Denmark.
    Content fetched from lifeindenmark.borger.dk
  • You can get MitID through the MitID app if you have a Danish passport and access to a smartphone. 

    You can also apply for MitID by contacting your local municipality’s Citizen Service.

    If you do not have MitID and, for instance, have received a summons from your hospital that you need to read immediately, you should contact your local municipality’s Citizen Service and apply for MitID.

    It is important that you bring valid identification in order to receive MitID.

    Content fetched from lifeindenmark.borger.dk

Places to get help

  • You can always get help and information at your citizen service centre.

    Rudersdal Citizen Service Centre (Borgerservice) is your point of entry to Rudersdal Municipality.

    You can reach us by phone on 46 11 00 00 or e-mail: rudersdal@rudersdal.dk.

    You can also meet us in person. Book an appointment for driver's license and danish passport here: 

    Book appointment​

    For other inquiries please call +45 46 11 00 00

    Citizen services/Borgerservice

    Stationsvej 38

    DK-3460 Birkerød

    Opening hours

    Monday: 10-18

    Tuesday: 10-15

    Wednesday: 10-12

    Thursday 10-18

    Friday: Closed

    Closed on public holidays

    Services

    • Passport - Danish
    • Driver’s licence
    • Civil Registration System (CPR)
    • Registration and CPR number
    • Health insurance
    • Changing your GP
  • You can get the following registration services at ICS East:
    • EU residence document – only applicable for EU/EEA/Swiss citizens
    • CPR number – civil registration number – NemID can also be issued at the expedition

    ICS East in Copenhagen do not handle applications regarding residence and work permit for non-EU citizens. Applications are handled at SIRI's main office in Valby, Copenhagen.

    Other ICS services
    • Tax card – online application. Please note that you do not need a CPR number in order to get a tax card
    • Job and career guidance
    • Registration of unemployment benefit from home country
    A CPR number can be issued at ICS East if you are a resident in the municipality of:

    Albertslund, Allerød, Brøndby, Egedal, Faxe, Frederiksberg, Fredensborg, Frederikssund, Furesø, Gentofte, Gladsaxe, Glostrup, Greve, Gribskov, Guldborgsund, Halsnæs, Hillerød, Holbæk, Helsingør, Hvidovre, Høje-Taastrup, Hørsholm, Ishøj, Kalundborg, Køge, Lejre, Lolland, Lyngby-Taarbæk, Næstved, Odsherred, Roskilde, Rudersdal, Rødovre, Slagelse, Solrød, Sorø, Tårnby.

    Not all residents in the following municipalities can get a CPR number at ICS East.

    • Albertslund – A CPR number can only be issued at ICS East if you are a student living in Vognporten or Morbærhaven. Other residents should contact the Citizen Service in Albertslund.

    Residents in other municipalities should apply for a CPR registration at the local Citizen Service. The Citizen Service is called 'borgerservice' in Danish. Please check the municipality website for addresses and opening hours.

    Nordic citizen:

    If you live in one of the following municipalities, you apply online and register at ICS East:

    Albertslund, Allerød, Brøndby, Egedal, Faxe, Frederiksberg, Fredensborg, Frederikssund, Furesø, Gentofte, Gladsaxe, Glostrup, Greve, Gribskov, Guldborgsund, Halsnæs, Hillerød, Holbæk, Helsingør, Hvidovre, Høje-Taastrup, Hørsholm, Ishøj, Kalundborg, Køge, Lejre, Lolland, Lyngby-Taarbæk, Næstved, Odsherred, Roskilde, Rudersdal, Rødovre, Slagelse, Solrød, Sorø, Tårnby.

    Not all residents in following municipalities can get a CPR registration at ICS East.

    • Albertslund – A CPR number can only be issued at ICS East if you are a student living in Vognporten or Morbærhaven. Other residents should contact the Citizen Service in Albertslund.

    If you live in other municipalities in Eastern Denmark, you apply for a CPR registration at the local Citizen Service in your residence municipality.

    It takes 1 to 2 weeks to process your CPR application after applying online at ICS East. You will be notified by email with a case number. 

    Things to remember when you apply for a CPR number

    A permanent address in Denmark is mandatory to be able to apply for a CPR registration. The minimum residing period needed for a permanent address varies in municipalities, but usually 1 to 3 months.  

    You can initiate the online CPR application process at the earliest one month before the contract/the arrangement regarding your permanent residence starts.

    You will receive a case no. starting with the application year, for example 2022, by the end of the submission of the application. Please save that for any possible future enquiries and for the later appointment booking for the CPR registration.

    You will be contacted via email, in case relevant documents are missing or additional ones are needed. 

    Content fetched from lifeindenmark.borger.dk
  • Most of the online self-services are in Danish, but you can always get help to fill in forms and online applications at the local citizen service center or at the library. Or maybe you can get help from a Dane. Remember to bring your MitID.